Dear American Crafts,

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Dear American Crafts,

I remember being a Scrapbook Store manager and meeting a nice guy from A.C. who’d call on the store now and then. He gave me my first fine tip black slick writer, suggesting I just try it, and I’ve been hooked ever since.

The black fine tip Slick Writer remains my #1 favorite tool. It will write on anything, and is fine enough for journaling so that when scrapbook companies come out with these cute (but annoying) slick surface journaling sticker my ink sticks beautifully.

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I am also a huge fan of your alphabets. I have much love for thickers (felt & chipboard are my faves) and flat stickers alike. I remember when I nearly cried at CHA a few years back when you introduced metal photo corners. I got all happily choked up again when these glitter buttons arrived last week. They’re brilliant and I will be collecting as many as I can. You know what I love? I love how my A.C. embellishments coordinate with all my other stuff.

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Now? Well now I’ve added cardstock to my A.C. essentials. The price is so right per sheet – and the quality and colors beautiful. Not only all of this, but you are a classy company with amazing service & support as well. Anyone who knows me will know my regard for good service, and that I’m fiercely loyal to companies who know how to treat their customers. You remain firmly in that category.

All my love –

May

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6 responses »

  1. I think I got all teary eyed !

    I whole heartedly agree about customer service/support. It can make or break a deal for me. I refuse to return to some companies for their lack and I mean serious lack of customer appreciation!

    I too love American Crafts…I’ve not had the paper or buttons yet but they sure look yummy !

  2. I too just got some AC cardstock to try it out. I think that I will really like it. It looks like good quality stuff. I would LOVE to have some of those beautiful glitter buttons!!!

  3. Ooo, I love that fall pack of cardstock!! I, too, LOVE AC’s products!! Mainly, I have their Thickers and cardstock that comes in my Mosh Posh kits. I recently went out and bought the Primary pack from my LSS. I agree, they have amazing customer service. When I emailed them about their CS, they got back to me and even offered to send me their swatch book!! They are awesome!!

  4. I have not seen the cardstock here in the shops yet, but I do love the thickers and the rubons and stickers – I have a small – no make that large collection going on. They are all so good I just can’t stop myself buying them…

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